Effective Date: 10/01/2024

At Contractors Escrow, we are committed to safeguarding your personal information and ensuring transparency regarding how we collect, use, and protect your data. ThisPrivacy Policy applies to all visitors and users of contractorsescrow.com and outlines our practices regarding the handling of your information in compliance with U.S. privacy laws.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, payment details, and other information you provide when using our services or creating an account.
• Automatic Data: Information such as your IP address, device type, operating system, and browsing behavior is collected automatically through cookies and other tracking technologies.

2. How We Use Your Information

The personal data we collect may be used for the following purposes:

• Service Delivery: To facilitate transactions, process payments, and verify user identities.
• Communication: To respond to inquiries, provide customer support, and send important updates or changes to our services.
• Security: To protect our platform and users from fraud, abuse, or unauthorized access.
• Improvement of Services: To analyze trends, improve the website, and enhance user experience.

3. Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third parties who assist in operating our business (e.g., payment processors or hosting providers). These parties are obligated to protect your data and use it solely for providing the agreed services.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take reasonable security measures, including encryption and access controls, to protect your personal information from unauthorized access, alteration, or destruction. Despite our efforts, no security measures are completely foolproof, and we cannot guarantee absolute protection.

5. Your Rights

Under U.S. law, you have certain rights regarding your personal information:

• Access and Correction: You may request access to or correction of the personal information we hold about you.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain the data.
• Opt-Out: You can choose to opt-out of certain communications by following the unsubscribe instructions included in our emails or contacting us directly.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or U.S. legal requirements. Any changes will be posted on this page with an updated "Effective Date." Please review this policy regularly to stay informed of any updates.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request details on what personal information we collect, the right to opt-out of the sale of your data, and the right to request that we delete your personal data.

To exercise any of these rights, please contact us at the information below.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or your data privacy, please contact us at:

Contractors Escrow

support@contractorsescrow.com

Our application respects your privacy and provides you with the option to delete your data from our records as per Facebook’s requirements and our commitment to your data privacy. If you decide to stop using our application and wish to have your data removed, please follow the steps below to submit a data deletion request.

How to Delete Your Data

1. Log In to Your Account: Start by logging into your account on our website. It’s essential that you log in to ensure that you can directly access your personal data management portal.
2. Navigate to Your Portal: Once logged in, go to your portal by clicking on your profile or settings menu. This section is typically found in the upper right corner of our website.
3. Submit a Support Ticket: Inside your portal, find the “Support” or “Help” section and select "Submit a Ticket." Use the title "Delete Data" for your ticket to ensure it is processed correctly.
4. Request Data Deletion: In the ticket description, clearly state that you are requesting the deletion of your data from our application and any associated records. Please provide any specific details relevant to your data deletion request to help expedite the process.

What Happens Next?

• Processing Your Request: Upon receiving your ticket, our support team will process your data deletion request within 48 hours. You will receive a confirmation email once your data has been successfully deleted from our systems.
• Confirmation: After your data is deleted, you will not be able to recover any of the deleted information. If you decide to use our services in the future, you will need to create a new account.

We are committed to ensuring the confidentiality and protection of your personal information. If you have any questions or need further assistance regarding the data deletion process, please feel free to contact our support team.