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Privacy Policy

Privacy Policy
Effective Date: 10/01/2024

 

At Contractors Escrow, we are committed to safeguarding your personal information and ensuring transparency regarding how we collect, use, and protect your data. This Privacy Policy applies to all visitors and users of contractorsescrow.com as well as the PicraList mobile app, which is powered by Contractors Escrow. All contractors using our platform are registered members of Contractors Escrow.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, payment details, and other information you provide when creating an account or using our services.
  • Automatic Data: IP address, device type, operating system, and browsing or in-app activity collected automatically through cookies or similar technologies.

 

2. How We Use Your Information

We may use your personal data for the following purposes:

  • Service Delivery: To facilitate transactions, connect homeowners with contractors, process payments, and verify user identities.
  • Communication: To provide customer support, respond to inquiries, and send updates or service notifications.
  • Security: To detect and prevent fraud, abuse, or unauthorized access to our services.
  • Improvement of Services: To analyze usage trends, improve user experience, and develop new features.

 

3. Data Sharing and Third Parties

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Third-party vendors that help us operate (e.g., payment processors, hosting services). These vendors are contractually obligated to protect your information.
  • Legal Compliance: We may disclose data when required by law or in response to lawful requests from government authorities.

 

4. Data Security

We employ industry-standard safeguards like encryption and access controls to protect your data. While we strive for maximum security, no system is completely immune to risk.

 

5. Your Rights

Under applicable U.S. laws, you may have the right to:

  • Access or Correct Data: Request access to or correction of your personal information.
  • Request Deletion: Ask us to delete your data, subject to legal or business obligations.
  • Communication Preferences: Opt out of marketing emails by following the unsubscribe link or contacting us.

 

6. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect data from children. If we discover we have inadvertently collected such information, we will promptly delete it.

 

7. Changes to This Policy

This policy may be updated periodically to reflect legal changes or new services (such as updates to PicraList). The effective date will be updated accordingly. Please review this policy regularly.

 

8. California Privacy Rights

If you're a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including:

  • Requesting what personal data we collect and why.
  • Requesting data deletion.
  • Opting out of the sale of personal information (note: we do not sell your data).

To exercise your rights, contact us at the email below.

 

9. Contact Us

For privacy-related questions or to exercise your rights, please contact:

 

Contractors Escrow
support@contractorsescrow.com